Privacy Policy

Last updated: June 7, 2025

This Privacy Policy describes how Vasara Labs ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vasaralabs.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources as set out below. In addition to the specific uses below, we may use information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information you directly submit through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Shopping information including items you view, add to cart, save (loyalty points, reviews, referrals, gift cards), or purchase.
• Customer support information including any information you choose to include when contacting us.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information from third parties including vendors and service providers who collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Payment processors who collect payment information to process your orders.
• Advertising and analytics partners.

How We Use Your Personal Information

• Providing Products and Services. To process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and exchanges.
• Marketing and Advertising. To send marketing communications and show you relevant advertisements.
• Security and Fraud Prevention. To detect and take action against fraudulent or malicious activity.
• Communicating with You and Service Improvement. To provide customer support and improve our Services.

Cookies

We use cookies to power and improve our Site and Services, run analytics, and better understand user interaction. Most browsers accept cookies by default, but you can set your browser to remove or reject them. Removing or blocking cookies may negatively impact your experience and cause some features to work incorrectly.

How We Disclose Personal Information

We may disclose your personal information to:

• Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, fulfillment and shipping).
• Business and marketing partners to provide services and advertise to you.
• Affiliates or others within our corporate group.
• In connection with a business transaction such as a merger or acquisition.
• To comply with applicable legal obligations or to protect or defend our rights and the rights of our users.

Third Party Websites and Links

Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy or security of such sites. Please review their policies before engaging.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about children. If you believe a child has provided us with their personal information, please contact us so we can delete it.

Security and Retention of Your Information

No security measures are perfect or impenetrable. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

• Access / Know personal information we hold about you.
• Delete personal information we maintain about you.
• Correct inaccurate personal information.
• Portability to receive a copy of your information.
• Opt out of Sale or Sharing for targeted advertising purposes.
• Restrict Processing of your personal information.
• Withdraw Consent where we rely on consent to process your information.
• Appeal our decision if we decline to process your request.
• Manage Communication Preferences by unsubscribing from promotional emails at any time.

To exercise any of these rights, please contact us using the details below.

Complaints

If you have complaints about how we process your personal information and are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside the country you live in. Where we transfer personal information out of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Contact

Vasara Labs 30 N Gould St Ste R, Sheridan, WY 82801 Email: support@vasaralabs.com